Shipping policy
Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or
delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may
be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and
displayed at checkout. Delivery delays can occasionally occur. We use USPSĀ for most deliveries.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your
order has shipped containing your tracking number(s). The tracking number will be active within 24
hours.
Customs, Duties, and Taxes: Good Doggo is not responsible for any customs and taxes applied
to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs,
taxes, etc.).
Damages: Good Doggo is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim. Please save all
packaging materials and damaged goods before filing a claim.
Returns Policy: Please refer to our Returns Policy page.